The Department of State treats allegations of fraud or malfeasance in visa and passport processing very seriously. The information you provide to our office will remain confidential and will only be seen by Consular Officers and other U.S. Government employees expressly working on visa and passport matters. We ask that you be honest and as concise in your statement as possible. If you have specific information about an incident of fraud or malfeasance, please email us at MuscatFPU@state.gov.