Visa interview appointments can also be scheduled online here. Submit a case-specific inquiries must be submitted via the online visa inquiry form.
To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
- Telephone: To talk to a customer service agent, please dial:
- Callers in Oman: Call (968) 2466 7735
- Callers in the United States: Call +1 703 520 2246
Note: English and Standard Arabic speaking customer service agents are available 7 days a week from 10 am to 4:30 pm (local Omani time) and 7 am to 3 pm (Eastern Standard Time). The center is closed on Omani national holidays, as observed by the U.S. Embassy in Oman
