Visa Contact Information

Visa interview appointments can also be scheduled online here. Submit a case-specific inquiries must be submitted via the online visa inquiry form.

To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:

  • Telephone: To talk to a customer service agent, please dial:
    • Callers in Oman: Call (968) 2466 7735
    • Callers in the United States: Call +1 703 520 2246

Note:  English and Standard Arabic speaking customer service agents are available 7 days a week from 10 am to 4:30 pm (local Omani time) and 7 am to 3 pm (Eastern Standard Time).  The center is closed on Omani national holidays, as observed by the U.S. Embassy in Oman